Orders once placed cannot be Cancelled. Below are the reasons acceptable for Cancellations.
Cancellation is accepted under following circumstances only
1. We are unable to ship the product to the Buyers location.
2. We do not have the product in Stock / Having extreme delay in Shipping (Pre-orders do not fall in this Category)
3. The Buyer wishes to upgrade to a better product found on JohnsMusic.in and is willing to pay the Difference in amount.
4. In case of a Pre-Order of a product (that is mentioned on the product page) buyer will be informed about the waiting period of procuring the product. For any reasons the buyer has not read the pre-order terms or wishes to go for a refund: the transaction fee charged by the payment gateway will be deducted on the Refund amount.
5. Unpaid orders (Bank Transfer option) Can be cancelled by informing us through Mail / Call / WhatsApp along with your Order number.
6. In case the product is in stock, and the Buyer still wants to cancel the product due to any circumstances before it leaves our facility, Cancelation and refund will be done after deducting the Payment gateway charges.
7. In case the product as already left our facility, Cancellation will be done after deducting Payment Gateway Charges and Forward and Return Courier Cost.
8. For any reason the buyer does not want the deduction of the payment gateway fee, we will issue a credit note of the amount to the buyer that can be used any time in the future.
