Shipping Policy

Orders once placed will be processed within 2 working days. Sunday is non working day for courier and Mondays are non working day for John's Music.
In case of a Guitar, we go through a strict Setup procedure along with QC that ensure a quality product is delivered to you.
In case of a pre- order or special orders, the shipping will extend beyond the period of 7 working days. This delay is due to the time taken to procure the product.
Express Shipping is available for customers around Mumbai and Pune. Kindly reach out to us and we can quote the shipping amount as per the location. We will only proceed with express shipping if the shipping fee is agreeable by the buyer.
Shipping charges are Free for products above Rs. 4000.
We are also ensuring your safety by disinfecting all packages before, during, and after packing.
Please expect delays beyond our dispatch date. Once orders are dispatched, couriers are experiencing additional transit and zone-specific delays. This is because prevailing state and local lock-down rulings are frequently changing, natural disasters and public protests, which in turn is impacting their delivery timelines to you.
It is our current experience that you need to expect shipping delays even beyond the ETA on your courier’s shipment tracking page.
Our working hours for logistics are 10 am- 6 pm, Tuesday - Saturday. This means that the order placed on Saturday will be shipped on the next Tuesday.